Workova Legal
Paid Service Terms
Understand Workova paid plans, orders, entitlements, renewals, refunds, and invoice rules.
Last updated: 2026-07-16
1. Service Operator
This service is operated by AILO (ShenZhen) Intelligence Co., Ltd. These terms apply when you purchase, activate, renew, upgrade, or use Workova paid services.
2. Paid Service Scope
Workova paid services may include individual plans, model call quotas, automation capabilities, remote control, private sync, technical support, or other premium benefits.
Features, quotas, device limits, call limits, service periods, and support scopes are subject to the purchase page, order page, contract, or plan confirmed by both parties.
3. Price, Order, and Payment
After you submit an order and complete payment, the system will activate the corresponding benefits based on the order details. Price, currency, taxes, payment channels, and discounts are subject to the actual order.
If an order, payment, or activation status is abnormal, keep your order information and contact us through the support email.
4. Quotas, Usage, and Benefits
Some paid benefits may be provided by period, count, device number, call volume, storage, model quota, or feature permission. Usage statistics may have reasonable delays and are subject to system records.
Paid benefits are for the authorized account only and may not be resold, rented, shared with unauthorized parties, or used to bypass platform restrictions.
5. Renewal, Change, and Cancellation
If a service supports automatic renewal, you may manage renewal status according to the product page or payment channel rules. Cancelling renewal does not affect benefits already active in the current period.
Plan upgrades, downgrades, device-limit adjustments, or other plan changes are subject to the product page, order page, or rules confirmed in writing by both parties.
6. Refunds and Invoices
Unless required by law, explicitly promised on the order page, or otherwise agreed in writing, activated, used, or consumed digital service benefits generally do not support no-reason refunds.
For invoices, billing information, or refund assistance, provide your order number, payment time, account email, and issue description through the support email.
7. Contact
For questions about paid services, orders, refunds, invoices, or plan benefits, contact us at support@workova.top.